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COO & Co-Founder (m/f/x) @ Early-Stage E-Commerce Venture

Germany, Berlin, BerlinPortfolio Company

Job description

ABOUT US

We are building the leading B2B marketplace connecting suppliers globally with retailers, thereby streamlining the procurement process for both parties. We have experienced business and product founders in place bringing years of experience in C-level roles at major e-commerce players to the table. Now we are ready to finalize our MVP and bring extra execution power to the founder team.

Join us now as a COO & Co-founder (m/f/x) to join us in Berlin ASAP.


WHY JOIN

  • The opportunity to build your own business with VC backing and a strong operational, execution-driven support network

  • Joining an ambitious founding team to launch a company people love working for

  • Great networking opportunities within the FoodLabs family and Berlin startup ecosystem


YOUR TASKS & RESPONSIBILITIES
  • Develop and launch an e-commerce delivery strategy, incl. launching our first warehouse and on-the-ground team

  • Set and own our targets for operational excellence in sales operations, customer onboarding, and service delivery, especially onboarding onto our platform

  • Collaborate with Product to collect and analyze valuable customer feedback and data to constantly improve the way we operate

  • Be a present and motivating leader towards your operations team and establish a great working culture team that enables everyone to do their best

Job requirements

WHAT YOU NEED TO SUCCEED

  • 5+ years in a fast-paced, agile product & tech environment, ideally in marketplaces, food delivery, e-commerce logistics, or similar B2B or B2C businesses models

  • Operational background, incl. ability to launch warehousing strategies, e-commerce delivery models

  • Experience in establishing operational excellence, esp. in customer onboarding and service delivery, experience with B2B clients of advantage

  • Entrepreneurial mindset and drive to always be in problem-solving mode in a highly ambiguous environment

  • Strong hands-on attitude and willingness to take on various tasks inside and outside your field of expertise

  • Outstanding communication and influencing skills – clear, concise, and persuasive in style

  • Growth mindset: you want to learn and improve every day

  • Fluency in English, German is a bonus

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